AI Elite ServicesDone-for-you lead systems

Terms of Service

Last updated: October 11, 2026 ยท AI Elite Services, LLC

1. Agreement to Terms

These Terms of Service are a contract between AI Elite Services, LLC, a Georgia limited liability company (“AI Elite Services,” “we” or “us”), and the business that purchases or uses our services (“you”), including the First Call System (the “Service”). You accept these Terms when you check the box agreeing to them at checkout or, if you did not use our checkout page, when you first use the Service. You confirm that you are buying for business purposes, not for personal, family or household purposes, and that you are authorized to accept these Terms for the business named at checkout. If you do not agree, do not purchase or use the Service.

2. Services Provided

AI Elite Services provides done-for-you automation and CRM configuration services for small businesses under the First Call System product. Services include GoHighLevel CRM setup, automation configuration, digital business card creation, and related deliverables as defined in your selected package, plus any optional add-on you purchase (such as the Website Page add-on).

Support. Support is provided exclusively through the automated AI support system included with your service (your built-in AI support link), available 24/7. AI Elite Services does not provide telephone, live-chat-agent, or other live human support. Issues are resolved by the AI support system or recorded as fix requests through it. Escalated issues will be reviewed within 48 hours.

3. Subscription and Billing

(a) Billing. Plans are billed monthly in advance, in U.S. dollars, through Stripe: Core $197 per month and Pro $297 per month, plus any optional add-on you choose and any AI-minute charges described below. Your first payment is charged at checkout. Each later payment is charged automatically to the same payment method on the same day of the month as your first payment. There is no setup fee; your monthly subscription covers the full build of your system.

(b) 3-month minimum. Every plan has a 3-month minimum term that starts on the date of your first payment. Your first 3 monthly payments are required, except as provided in Section 4A.

(c) Automatic renewal. After the minimum term, your subscription continues automatically month to month at your current price until you cancel under Section 8. We will email you at least 30 days before any price change takes effect, and you may cancel before it does. If you cancel before the change takes effect, your current price applies until your cancellation date. Prices never change during a minimum term, including the Website Page add-on’s own minimum term.

(d) Refunds. Except under the 30-Day Fully Functional or Your Money Back Guarantee in Section 4A or where required by law, payments are non-refundable.

(e) Receipts. We email you a receipt for every payment. Each receipt explains how to cancel.

Website Page add-on (optional). The Website Page add-on is available only with an active Core or Pro subscription. It has no setup fee and costs $29 per month, billed on the same subscription as your plan, with its own 3-month minimum commitment starting on the date you add it; after that it continues month to month until you cancel it under Section 8. It is a single page generated from one template using the information you provide on the intake form (you are responsible for its accuracy and for having the rights to any logo or photo you upload); no custom design is included. It is hosted by AI Elite Services on a free subdomain of aieliteservices.com, or on a domain you already own once you point it to us by adding the DNS records we provide. AI Elite Services does not register, purchase, transfer, renew or manage domains, and does not change any DNS records for you; any domain you use remains yours. When the add-on or your plan ends, the page is taken offline at the end of the last paid billing period.

AI call minutes (Pro). Pro includes 500 AI call minutes per billing period. Each call can last up to 5 minutes. There are no overage charges for minutes. We email you at 80% and 100% of your 500 included minutes. Need more? Add 250 minutes for $75 anytime: each pack is a one-time charge you choose to buy, adds 250 minutes to your current billing period only, can be bought more than once, and is never charged automatically. Minutes are counted per started minute of each call answered by the AI after-hours line within each monthly billing period.

Minute limit per billing period (Pro). The AI after-hours line stops answering when it reaches the 500 included minutes per billing period, and it comes back on at the start of your next billing period (your billing date). There are no overage charges for minutes. At 500 minutes, calls go to voicemail in your CRM until your billing date, then the AI line turns back on automatically. Time the line is stopped at this limit is not a failure under Section 4A.

4. Deliverables and Timeline

AI Elite Services will deliver your configured system within the timeframe specified for your package following receipt of your completed intake form. Delivery timelines begin upon our receipt of all required intake information.

4A. 30-Day Fully Functional or Your Money Back Guarantee

(a) What “Fully Functional” means. Your system is Fully Functional when every item included in your plan, as listed on our pricing page on the date you purchased, works as described there. The items are: Core: (1) your GoHighLevel CRM account and login, with your pipeline and booking calendar; (2) website chat that delivers visitor messages to your CRM inbox and mobile app; (3) online booking page; (4) “Request a free estimate” form; (5) instant email reply to new estimate-form and booking leads; (6) lead alerts by email for estimate-form and booking leads, and new leads can be seen in the LeadConnector app; (7) appointment reminder emails and estimate follow-up emails; (8) Google review request emails; (9) your digital card kit (card link, email signature and quick-start guide); (10) FCS Support; and (11) your monthly email report. Pro: all Core items, plus (12) [reserved]; (13) the AI after-hours line, if you chose it, up to its 500-minute limit per billing period (Section 3); and (14) AI-minute usage alerts. Website Page add-on, if purchased: (15) your page loads at its address with your estimate form, booking and website chat working.

(b) Our promise. If any item is not working as described, notify us during your minimum term. Escalated issues will be reviewed within 48 hours. We then have 5 business days from your notice (the “Fix Period”) to make the item work. If it is still not working when the Fix Period ends: (i) if you sent your notice within 30 days of checkout (your “Refund Window”), we will refund every amount you have paid us for the Service, including your first month, any add-on fees and any AI-minute charges, cancel your subscription, and release you from the rest of the minimum term; (ii) if you sent your notice after your Refund Window, we will release you from the rest of the minimum term, and you may cancel with nothing more owed, but no refund is due for amounts already paid; (iii) if the item is the AI after-hours line (item (13)), instead of (i) or (ii) we will move you to Core at the Core price, credit the difference between your Pro and Core prices ($100) for the month the item failed, and your service continues. During your Refund Window you may choose (i) instead, and after it you may choose (ii) instead, by replying to the email we send you. If the only item not working is the Website Page add-on, (i) and (ii) apply to the add-on only (its Refund Window is 30 days from the add-on’s checkout), and your plan continues.

(c) Claim timing. A notice sent within the Refund Window keeps the refund in (b)(i), and your choice of it under (b)(iii), even if the Fix Period or the refund finishes after day 30. Day 30 is counted from your checkout date, in Eastern Time. A new report of the same item within 14 days of our written reply under (d) keeps the date of your first notice.

(d) How we decide. An item is not working if our automated test of that item fails or if our support system confirms the problem you describe. If the test passes and the problem is not confirmed, we will tell you in writing which tests passed, and you may report the problem again, with more detail, at any time during your minimum term.

(e) Conditions. The guarantee applies only if (i) the information on your intake form is accurate and complete; (ii) you complete the steps that only you can perform: setting your CRM password, adding the chat code to your website if you have one, completing the phone provider’s identity check for the AI after-hours line, buying your phone number in your account right after it (the number’s monthly fee is covered by AES), and adding the DNS records if you use your own domain for the Website Page (an item that depends on a step you have not completed is excluded until you complete it, and its Fix Period starts when you do; an identity check you have submitted that is still pending is on our side, not yours; buying the number counts as your step only once 48 hours have passed after our reminder email and no number has been added, and if you tell FCS Support that your identity check was submitted and is still pending, it is on our side); and (iii) you send notice through your AI support link or to support@aieliteservices.com.

(f) Exclusions. The guarantee does not cover business results (Section 6); your own website, hosting, domain, email inbox, phone or devices; changes you or your users make to the configured system; time the AI after-hours line is stopped at its 500-minute limit per billing period (Section 3); or features not included in your plan. During a platform-wide outage at a third-party provider (for example GoHighLevel, Stripe or a phone carrier), the Fix Period is paused until the outage ends.

(g) Refunds. Refunds and credits under this Section are issued automatically through Stripe. Refunds go to your original payment method within 2 business days after the Fix Period ends. Your bank may take 5 to 10 business days to show the credit. If a claim is declined, we will tell you in writing which condition in this Section was not met. One guarantee refund per business. We will not refund the same charge twice: any amount already returned to you through a card dispute or chargeback is deducted from the refund. Nothing in this Section limits your right to dispute a charge with your card issuer.

(h) Sole remedy. This Section is your sole and exclusive remedy for a system that is not Fully Functional, except for any right that the law does not allow to be waived. If your system is Fully Functional, the minimum term and billing terms in Section 3 apply in full.

(i) Your data. Your leads, contacts and messages are stored in your own GoHighLevel account. Before your cancellation takes effect, export anything you want to keep (in your CRM: Contacts, then Export). We do not keep a copy after your account closes.

5. Client Responsibilities

6. Limitation of Liability

AI Elite Services provides automation configuration services. We do not guarantee specific business outcomes, lead volumes, revenue, or job recovery. Results depend on factors outside our control including your industry, market, and how you use the system.

LIMITATION OF LIABILITY. TO THE FULLEST EXTENT THE LAW ALLOWS: (A) WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, LEADS, JOBS OR DATA; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE FEES YOU PAID US IN THE 30 DAYS BEFORE THE CLAIM AROSE. THESE LIMITS APPLY EVEN IF A CLAIM IS BASED ON OUR OWN NEGLIGENCE. THEY DO NOT APPLY TO REFUNDS OWED UNDER SECTION 4A OR TO LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT OR FRAUD.

7. Intellectual Property

Content, templates, and system architecture created by AI Elite Services remain the intellectual property of AI Elite Services. You receive a license to use the configured system for your business during your active subscription.

8. Cancellation and Termination

(a) How to cancel. You may cancel by sending a cancellation request through your AI support link or by email to support@aieliteservices.com. You may send it at any time, including during the minimum term. We confirm every cancellation request by email, with your cancellation date. You may cancel only the Website Page add-on in the same way; its own minimum term applies.

(b) When it takes effect. Cancellation takes effect 30 days after we receive your request or at the end of your minimum term, whichever is later. The Service continues until then. Your final charge covers only the days up to your cancellation date (it is prorated), plus any AI-minute charges already incurred. Nothing is charged after your cancellation date.

(c) Suspension or termination by us. We may suspend or end the Service if a payment is not made or if you violate these Terms. If we end the Service for any other reason, we will refund any amount you prepaid for days after the end date.

9. Changes to Terms

We may update these Terms. We will email you at least 30 days before a material change takes effect. If you do not agree, you may cancel under Section 8 before the change takes effect, and the earlier Terms will apply until your cancellation date. A change never reduces your guarantee for a claim you have already made, and never extends a minimum term you have already started.

10. Contact

Questions about these Terms? Email support@aieliteservices.com. AI Elite Services, LLC, Georgia.

11. Governing Law and Venue

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-law rules. Any lawsuit relating to these Terms or the Service must be brought in the state or federal courts located in Georgia, and both parties consent to the jurisdiction of those courts. If any part of these Terms is found unenforceable, the rest remains in effect.